MOBILITY BY IGNITETS
MOBILITY BY IGNITETS

Faqs

Comprehensive, evidence-based services designed to support independence, recovery, and meaningful participation in daily life.

Contact Us
For inquiries, please contact us at:
sales@ignitets.org
Work Time Information
Working Hours Details:
Opening hours 9-5pm Monday to Friday

Questions

Assistive technology includes equipment and products that help people with disability, mobility limitations, injury or age-related needs to live more safely and independently.

We offer a range of disability and assistive technology products, including mobility scooters, wheelchairs, walking aids, bathroom equipment, ramps, daily living aids, seating and pressure care products.

Our team can help you understand product features and options. For more specialised equipment, we may recommend an assessment by an Occupational Therapist, Physiotherapist or other qualified professional.

Where available, customers can view and trial selected products at our showroom.

Yes, delivery, assembly and setup may be available for selected products and locations. Additional fees may apply.

Yes. We provide servicing and repairs for selected equipment, subject to product type, manufacturer and parts availability.

Yes. Family members, carers, support workers or other authorised persons can purchase equipment on behalf of a customer.

Some products may be purchased using NDIS funding, depending on the participant's plan and applicable NDIS requirements. Customers should confirm their funding eligibility before purchasing.

Yes. We can provide quotes for products and related services where required.

Please contact us as soon as possible. We will assess the issue and provide an appropriate solution in accordance with applicable consumer law and warranty requirements.

Change-of-mind returns are subject to our Returns Policy and eligibility requirements. Your rights under Australian Consumer Law are not affected.

Many products come with a manufacturer's warranty. Warranty periods and conditions vary by product.

Yes. We provide after-sales support, including general product assistance, servicing, repairs and accessories where available.

Our team can discuss your needs and help you identify suitable options. For complex or clinical requirements, professional assessment may be recommended.

Contact our team for product enquiries, quotes, demonstrations, delivery, servicing and general assistance.

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